Shipping Policy

Last Updated: August 2026

Thank you for shopping with us. We are committed to providing a reliable and convenient shipping experience. Please review our shipping policy below before placing your order.

Order Processing Time

Orders are typically processed and prepared for shipment within 3–5 business days after payment has been successfully confirmed.

Business days do not include weekends or public holidays. During holidays, promotional periods, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, tracking information will be provided when available.

Shipping & Delivery Time

After your order has been shipped, the estimated transit time is approximately:

10–15 business days

Please note that this is an estimated delivery timeframe and not a guaranteed delivery date.

Delivery times may vary depending on your location, shipping carrier, weather conditions, customs inspections, holidays, or other circumstances outside of our reasonable control.

Tracking Information

Once your order has been shipped, you will receive tracking information via the email address provided at checkout.

Please allow 24–72 hours for the carrier's tracking system to update after receiving your tracking number.

In some cases, tracking information may not update immediately even though the package is already in transit.

Multiple Packages

Orders containing multiple items may be shipped separately depending on product availability and fulfillment location.

If your order is divided into multiple shipments, you may receive separate tracking numbers, and the packages may arrive on different dates.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase. If you notice an error, contact us as soon as possible.

Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.

Shipping Delays

Occasionally, packages may experience delays due to circumstances beyond our control, including:

• Carrier delays
• Customs inspections
• Severe weather
• Holidays and peak shipping periods
• Incorrect or incomplete addresses
• Local delivery disruptions

We appreciate your patience if an unexpected delay occurs.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please check your mailbox, front door, surrounding areas, household members, or neighbors.

You may also contact the local shipping carrier for additional delivery information.

If you are still unable to locate your package, please contact our customer service team for assistance.

International Orders

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs duties or taxes are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also result in additional delivery delays.

Contact Us

If you have any questions regarding your shipment or order status, please contact our customer support team.

We will be happy to assist you with your order.